I bring a strong clinical foundation built through years of hands-on experience in psychiatric and integrated medical settings. My behavioral-health skill set includes patient intake, triage, vital signs, GAD-7/PHQ-9 administration, DSM-5 literacy, and a working knowledge of psychiatric medications. I maintain strict HIPAA compliance at all times and communicate with patients in a calm, professional, and compassionate manner.

In the medical office setting, I am experienced in appointment scheduling, patient check-ins, chart updates, medical records management, and maintaining smooth front-desk operations. I handle multi-line phones, exam-room preparation, supply inventory, and patient flow with accuracy and efficiency. I am also consistently recognized for clear communication, strong customer-service skills, and the ability to adapt quickly in fast-paced clinical environments.

I have an extensive background in insurance systems, including verification, prior authorizations, denied-claim correction, grievances, and reimbursement tracking. I frequently work with insurance representatives to resolve complex issues and ensure accurate payment processes. I am fluent in EMR billing workflows and have experience managing financial operations through QuickBooks, including payroll, billing, and collections.

Technically, I am proficient in SimplePractice, Charm, Athena, QuickBooks, Microsoft Office, and Google Workspace. My professional strengths include organization, problem-solving, workflow optimization, and strong interpersonal communication. I approach every clinic environment with reliability, detail orientation, and a commitment to improving patient care and operational efficiency.